Netflix not working on apple tv, as we all know, is one of the most loved streaming apps that allows you to stream different kinds of content for entertainment. Additionally, Apple TV comes with a pre-installed Netflix app which makes it even more convenient to binge watch your favorite series or TV show at your comfort.
However, many users complain about Netflix not working on Apple TV. It is common problem face by most of the Apple TV users so do not panic, you are not alone.
In this blog we are going to discuss in detail some of the basic troubleshooting solutions that can help you fix ‘Netflix not working on Apple TV’ error.
Some troubleshooting solutions can help you in fixing the problem when Netflix not working on Apple TV. Here are a few of the steps that you need to follow.
Check the Internet Connection fix Netflix not working on Apple TV
The first thing that you need to check is the wi-fi network. Make sure that the problem is not in the internet connection you are using. Check the modem and the router and make sure it is turned on. If there is no issue with the two then follow these steps.
- Navigate to the home screen on the Apple TV.
- Then select the ‘Settings’ option and go to the ‘Network’.
- Check to see if the wi-fi network is connected.
If there is a problem with the router or the modem then get help from the experts as they can guide you with the technical glitches.
Reboot the Apple TV
Rebooting any device can be very helpful. This can help in fixing many issues.
- Take out the plug of the Apple TV.
- Let it rest for a while.
- Plug in the Apple TV.
- Turn on the Apple TV
- Go to the Netflix app and see if the problem is resolved. If this does not fix Netflix not working on Apple TV get help from the team of experts.
Update the Apple TV
Outdated version of the software can cause Netflix not working on Apple TV problem. You need to check if Apple TV needs to be uopdated. You can check for any update requirement manually as well.
- Go to the home screen of Apple TV.
- Then go to Settings and update the software.
- Select the install option for update.
Reinstall or Update Netflix App
If you are unable to fix the Netflix not working on Apple TV problem by updating the Apple TV then there are chances that the problem is in the Netflix App. That is why you need to update the app. Go to the settings and then update the Netflix app.
Issues may also arise because of a problem in the Netflix app in this case you need to uninstall the app and then reinstall it.
- Press and hold the button in the middle.
- The select play and pause button.
- Now, tap on delete option.
Once the app is deleted you can re-install it by downloading the Netflix App again.
Update the Network Settings
If these steps are of no help then there are chances that there is an issue in the network settings. You can fix this by updating or changing the network settings. Whether you are using ethernet or wi-fi network you need to change the settings to ‘Automatic’.
Logout from Netflix App
Netflix not working on Apple TV problem may occur if there is a problem in the Netflix App. By signing out from the Netflix and then signing in again, it forces a resync. It is one of the easiest ways to resolve the error in Netflix app.
When you are using Netflix on Apple TV and it just stops working it can be very frustrating. You can follow these basic steps that can help in fixing the Netflix not working on Apple TV problem. However, when these solutions do not work and you need more guidance feel free to get help from the technical support team. The professionals have the knowledge and experience to help you fix the issue in real-time. They provide top-notch technical assistance when you need it the most.